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Help for parents and carers in north central London

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Worried about your child’s health and want more information? Get expert health advice and guidance for your child today.

Worried mother hugging her child


It can be really worrying when your child is poorly and you’re trying to decide what to do for the best.

A new NHS-supported service is available to help parents and carers quickly get expert advice about common childhood illnesses and injuries in a range of community languages. The service explains how to check symptoms and advice on when and where to get help.

You can find lots of information that’s been approved by medical professionals about many conditions, including coughs, fever, head injuries, diarrhoea, rashes, and breathing problems. You can choose whether to read the advice, listen to it, or watch a short film to help you decide what to do next.


Information in your choice of language

Click a topic below to read, hear or watch information in your choice of language.

To translate the information once you get to the next page, look out for the ‘speak or translate’ button if you are using a laptop or computer, or ‘globe’  or ‘world‘ icon when using a mobile phone.

Download this information in A4 posters in a range of community languages:

Did you know you may be able to get some free over-the-counter (non-prescription) medicines at your local pharmacy?

People in Barnet, Camden, Enfield, Haringey and Islington who are on low incomes or receiving benefits, in full-time education or training, or who are homeless, may be able to get free medicines for some illnesses under the Pharmacy First scheme.

Conditions covered under the scheme are:

  • Athlete’s foot
  • Back pain
  • Constipation (over 12 years)
  • Contact dermatitis
  • Diarrhoea
  • Dyspepsia and indigestion
  • Earache
  • Fever / headache
  • Haemorrhoids
  • Hay fever, allergic rhinitis and allergies
  • Head lice
  • Minor injuries
  • Nappy rash
  • Ringworm
  • Scabies
  • Teething
  • Threadworm
  • Vaginal thrush
  • Warts and verrucas

To find out more visit your local pharmacy today, and don’t forget to take take some form of ID and proof of eligibility with you. The pharmacist will be able to tell you if they are taking part in the scheme and can give you advice on self-care for you or yuor child’s condition and medication, if this is needed.

In certain situations, this service may be limited to three consultations in a three month period.

Find a pharmacy – NHS (