Hospital and clinic appointments

If your GP or another health professional refers you to see a specialist in a hospital or a community clinic, you will either hear directly from the hospital or clinic with details of your appointment or you will be invited to book an appointment yourself.

If you’ve been referred through the NHS e-Referral service, you can book your appointment online. Or you can phone the NHS e-Referral Service line on 0345 608 8888. The line is open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm.

You can also use the NHS App to book or manage your appointment.

You’ll need your:

booking reference number
password or access code

If you don’t have these details, please contact the person or organisation that referred you.

If you, or the person you are caring for, have any language or communication needs, such as interpreting or translation services, or any other needs that need to be taken into account as part of your referral, please speak to your GP or health professional. If you are booking an appointment yourself, please also highlight your needs then.

If you need to get in touch with the NHS trust you’ve been referred to, you can find contact details below for trusts in North Central London by clicking the titles below.

If you would like further support from the NHS trust you’ve been referred to or wish to make a complaint about how your referral has been managed, please see who to contact on our Complaint, concern or compliment page by clicking here.