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If you have a general query about the North Central London Integrated Care System, the North Central London  Integrated Care Board the enquiries team can help. You can contact the team by email or telephone.

Please do not include any personal identifiable information in your email, such as your date of birth, NHS number, or confidential patient information. If we need additional information to help us deal with your enquiry we will email you.

We may pass your information to other teams working for North Central London ICS if it they are best placed to answer your query.

Please be advised that emails and phones are monitored 9.00am to 5.00pm, Monday to Friday only.

Media enquiries

For media enquiries only, please email:

Please note that this email address is not to be used for sending any patient identifiable data. Please only use this email address if you are a journalist with a media query.

All other queries should be sent to the general enquiries mailbox:


You can make a complaint in writing, by email, over the telephone or in person. Your complaint should be made as soon as possible. This should be within a year of the event. You can make a complaint on your own or on behalf of someone else if you have their permission.

Who should I contact with my complaint?

Please follow this link for information on who to contact if you have a complaint