Change NHS: Shaping our thinking around developing local services
We were grateful that many of you volunteered to be part of our focus groups on Change NHS at the beginning of this year. We analysed your feedback to produce an organisational response to inform the new national NHS 10-year plan. NCL-ICB-Change-NHS-OrganisationResponse-Final-Submission.pdf The plan is due to be published on 5th July – the NHS’s 77th birthday.
Community Voices Panel: Understanding how you use pharmacy services
We learned from our Community Voices Panel survey that not everyone knows about the full range of services available at pharmacies. Just one in ten people were aware of the self-care medicines scheme. We have used your feedback to design new information materials about the services available in pharmacies, including a new patient leaflet about the self-care medicine scheme.
Featuring local residents in our campaigns: Your Local Health Team
Twelve members of the Community Voices Panel took part in filming for our Your Local Health team campaign. The campaign explains the benefits of the NHS App. Having local residents from all our boroughs involved as part of the campaign really brought it to life. Thank you to all panel members who took part. Please share this link with family and friends and encourage them to download the NHS App. Get the care you need | North Central London Integrated Care System
Community Voices Panel: Understanding how you access health information
We are using your feedback to improve our communication of local NHS services. We also recognise that you trust NHS staff and materials most, with nearly 90% of you saying that healthcare professionals and the NHS brand is where you look to get information about your health. We will continue to make these our primary channels for getting important messages out to local residents.