The North Central London Integrated Care Board (NCL ICB) is excited to announce the relaunch of the London Waiting Room, a comprehensive digital platform dedicated to supporting mental health and wellbeing across North Central London. Now accessible at londonwaitingroom.nhs.uk, the platform offers an improved user experience with new features designed to make mental health support more accessible and personalised.
A Trusted Resource for Mental Health Support
London Waiting Room serves as a one-stop hub for mental health and wellbeing information, catering to children, young people, adults, parents, carers, and professionals within the boroughs of Barnet, Camden, Enfield, Haringey, and Islington. The platform provides access to a wide range of resources, including self-help tools, community support services, and professional guidance.
New Features to Enhance User Experience
The updated platform introduces several new features designed to better support users:
- Map-Based Search Tool: Quickly locate local and in-person support services.
- Personalised Wellbeing Toolkit: Create customised wellbeing plans with tailored activities and resources.
- Mood and Activity Tracking: Monitor mental health progress through daily logs.
- Expanded Support Categories: Dedicated sections for children, adults, parents/carers, and professionals.
- Wellbeing Advisory Service: Access personalised guidance on available support options.
These enhancements aim to cater to the diverse needs of the North Central London community, ensuring that mental health resources are readily available to all.
National Recognition
The platform’s innovative approach has been acknowledged with a shortlisting for the HSJ Digital Awards 2025 in the category of Improving Mental Health through Digital. This nomination highlights the platform’s commitment to delivering better care through digital services!
Get Started
London Waiting Room is free to use and open to everyone, whether you’re awaiting treatment, currently receiving support, or seeking help for the first time. To explore the available resources and create a personalised wellbeing plan, visit londonwaitingroom.nhs.uk.